Maxine Russell, BSN, RN, CCM Director of Nursing Phone: 888-718-7074 Fax: 888-891-2368

Professional case management liaisons specializing in occupational injury claims.

I would like to take the opportunity to tell what Mrs. Russell means to me and my family. After an accident that left me paralyzed from the chest down, Mrs. Russell took over my case and helped my wife through the months of uncertainty that followed. If my wife or I had a question about anything all we had to do is call and she would take care of the problem or tell us what to do. After six months of hospitalization, coming home was another scary aspect of life. Mrs. Russell helped us make the transition as smooth as possible. I now consider her a part of my family and I would highly recommend her to anyone who unfortunately needs her services. Yours truly, Jason Thomas My husband and I first met Maxine Russell early on the 10/27/04 when she arrived at the hospital in Dallas introducing herself as our "rehab nurse" with my husbands company. This was just three hours after his near fatal 18 wheeler truck accident. Never having someone come to our assistance so quickly we were at first very cautious of this person. However, she stayed in the ER with us helping to answer all questions and concerns, providing comfort to us until late that evening when my husband was finally admitted and preparing for the next days (and further surgery days) of facial surgery. At no time was she pushy or aggressive during this trying time. For the next two years Maxine was with us for all "eye doctor" appointments, consults, etc. taking us all over the DFW area to try and find a specialist that could help with his eyesight. She has learned along with us anything and everything dealing with the eyes. With this rare experience she has become knowledgeable in a field she did not know that much about until this time. Without Maxine we would not have known which path to take. Even though we no longer need Maxine's rehab help we have stayed friends and still ask her for advice dealing with any new possible medical outcomes we hear about to help with his eyesight. We would just like to say to "anyone" who needs Maxine's assistance - you will not regret getting her help in any situation. She is truly a remarkable human being and we thank God everyday that she came into our life. Sincerely, Lee & Rita Johnson

Aristotle is quoted as saying, "...We are what we repeatedly do. Excellence, then, is not an act but a habit". Your efforts and results mirror what Aristotle taught us. Time and time again you have delivered the very best results in assisting our injured associates return to work. Our associates, adjusters, and doctors tell me how lucky we are to have Maxine involved as a team member in our claims process. You make a tremendous impact! I want to personally "Thank You" for the excellent work you do for us. Best Regards, Ed Brady Director of Safety & Risk PFG Performance Food Group Temple, Texas

© 2008 ProActiveCM